1. Introduction

Welcome to LushDrop!

These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms. If you do not agree, please do not use our website.

2. About Us

LushDrop is an online store based in the United Kingdom offering beauty products, skincare, cosmetics, toiletries, and everyday essentials.

3. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

4. Products & Availability

The following are the products and availability terms and conditions:

  • All products are subject to availability.
  • We reserve the right to limit quantities or discontinue products at any time.
  • We aim to ensure all product descriptions and images are accurate, but slight variations may occur.

5. Pricing & Payments

The following are the pricing and payment terms and conditions:

  • All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Payments are processed securely through trusted third-party payment providers.
  • Orders will only be confirmed once payment has been successfully processed.

6. Orders & Acceptance

The following are the orders and acceptance terms and conditions:

  • Once you place an order, you will receive a confirmation email.
  • We reserve the right to cancel or refuse any order due to availability, payment issues, or suspected fraud.
  • In case of cancellation, a full refund will be issued.

7. Shipping & Delivery

The following are the shipping and delivery terms and conditions:

  • We offer delivery across the United Kingdom.
  • Delivery times are estimated and may vary due to external factors.
  • We are not responsible for delays caused by couriers or unforeseen circumstances.
  • Customers must provide accurate shipping details; we are not liable for incorrect addresses.

8. Returns & Refunds

The following are the returns and refunds terms and conditions:

  • Customers may request returns in accordance with our Return Policy.
  • Products must be unused, in original packaging, and returned within the specified timeframe.
  • Refunds will be processed after inspection of returned items.
  • Certain items may not be eligible for return.

9. Coupon Codes and Promotions

  • Redemption: Promotional codes and coupons provided by LushDrop must be entered at the checkout page to be applied to your order. Discounts cannot be applied retrospectively once an order has been successfully placed and processed.
  • Validity: All coupon codes are subject to a specified expiration date. LushDrop reserves the right to modify, suspend, or cancel any promotional code at any time without prior notice.
  • Exclusions: Unless explicitly stated otherwise, discount codes cannot be used in conjunction with any other offers, site-wide sales, or promotions. Coupons may exclude specific product categories, limited-edition releases, and the purchase of LushDrop digital gift cards.
  • Usage Limits: Standard promotional codes are strictly limited to one use per customer and per registered household, unless otherwise specified in the promotion’s individual terms.
  • Cash Value & Transfers: Coupons hold no cash value and cannot be exchanged for cash, refunded, or transferred to another user.
  • Returns & Refunds: If you return an item purchased using a promotional code, the refund issued will be equal to the discounted price you actually paid for the item. The value of the discount code will not be refunded or re-issued.

10. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of LushDrop and is protected by copyright laws. You may not reproduce, distribute, or use any content without permission.

11. User Conduct

By using our website, you agree not to:

  • Use the site for unlawful purposes.
  • Attempt to gain unauthorized access to systems.
  • Disrupt or interfere with the website’s functionality.
  • Provide false or misleading information.

12. Limitation of Liability

LushDrop shall not be liable for:

  • Any indirect or consequential damages.
  • Losses arising from the misuse of products.
  • Delays or interruptions beyond our control.

Our liability is limited to the amount paid for the purchased product.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.

14. Third-Party Services

We may use third-party services (such as payment gateways and delivery partners). We are not responsible for their policies or actions.

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

16. Governing Law

The laws of the United Kingdom govern these Terms & Conditions. Any disputes will be subject to the jurisdiction of the UK courts.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please get in touch with us:

Email: [email protected]
Location: United Kingdom